All Austrian Ski Resorts to Close


** This post was last updated on Thursday 12th March 2020 AT 21:45 **

Current Situation 

All Austrian Ski Resorts will close with the last skiing day Sunday 15th March. All Hotels must then close on Monday 16th March. This impacts all of our holidays.

Will my holiday still take place as planned?

Unfortunately, your holiday will no longer take place and we will contact you regarding this. This is an unprecedented and extraordinary situation and we are dealing firstly with guests in resort and then with those due to depart imminently. 

Will I receive a refund?

We are working closely with all our suppliers regarding bookings and cancellations. Where possible, we will aim to refund your holiday cost or offer a credit against a future holiday.

Will my travel insurance cover me for cancellation?

If you have booked your flights separately, please check your travel insurance for cover. We are aiming to minimise any cancellation charges and most guests set to travel in the coming weeks will receive a full refund. 

USEFUL RESOURCES

FCO Travel Advice

https://www.gov.uk/foreign-travel-advice

Government Coronaviurus Public Information 

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

NHS Coronavirus & Preventative Measures

https://www.nhs.uk/conditions/coronavirus-covid-19/

Tyrol Tourist Board : Q & A’s

https://www.tyrol.com/information-coronavirus

World Health Organization – Info & Q&A’s

https://www.who.int/health-topics/coronavirus

Snowscape – Booking Terms and Conditions

https://www.snowscape.co.uk/downloads/terms-and-conditions.pdf